UK  Delivery Costs		UK Delivery Problems
Delivery costs on our site are simple. Minimum :  £0.99p Maximum : £5.99 Our maximum delivery charge is £5.99, which is for next day carrier delivery. Please remember this is the next WORKING day so orders on friday will be delivered monday. The courier delivery service is only available in the UK mainland (exc highlands). On smaller items we may elect to use Royal Mail Special Delivery which DOES deliver on Saturday.		Although we do our best to ensure that all orders are delivered within the estimated delivery dates it is entirely possible that a small number of parcels may exceed the estimated delivery period due to a number of factors. These factors can include the locality of the delivery address within the UK, delays within the postal service or exceptionally busy periods. In these cases we ask you to be patient but advise that if an order has not  been received with 7 working days you contact us at gill@yourwelcome.co.uk where we  can track your delivery.

UK Delivery Times		UK Delivery Methods
The estimated delivery time is the time taken to pack, despatch and deliver  your order to your door. We constantly review our process and delivery  methods to ensure that the total delivery time is kept to an absolute  minimum. Please Note these delivery times are an estimate and same day despatches can only be guaranteed if you order before 2.00pm on a workday - orders placed after 2.00pm MAY be despatched the same day but this cannot be guaranteed even for overnight courier shipment. Although the majority of orders are delivered within these timescales there will always a few exceptions where the delivery does not arrive  within the estimated duration. In these cases we ask you to be patient  but advise that if an order has not been received with 4 working days you  contact us at gill@yourwelcome.co.uk where we  can track your delivery.		We have selected the delivery methods that we believe offer the safest delivery of your items in a reasonable time frame. We only sell well known branded products on our site and we have followed this through to our selection of carriers. Royal Mail First Class Royal Mail's first class service allows small parcels to be  dispatched to anywhere in the UK and are often delivered next day, excluding  Sundays. Please note that the delivery method will be determined based  on weight, size and value of the  order.

where people care . . .

01926 485154